3D Auto - Aylmer, Ontario

S L.

On my way to attend my son 's graduation at the Aylmer Police Academy, my vehicle encountered some issues. Several warning lights including check engine light, brake lights, low pressure light came on simultaneously. Being pressed for time to attend the graduation ceremony, my wife googled for the nearest auto mechanic shop. Based on the good reviews she read, we chose 3D Auto.

I arrived at the shop and immediately informed a lady mechanic the issues with my vehicle.I told her about the urgency of my situation. She immediately sprung into action, made an immediate diagnosis of the vehicle and together with another team member, Frank printed out for me, the results of the diagnosis. She also topped up the windshield washer fluid which is partly responsible for the warning lights.

The whole process took about 15 minutes. The team was amazingly helpful, knowledgeable and offered their expert advice. What surprised me was that Frank refused to charge me even though I was extremely grateful and offered to pay. This is the kind of exemplary service that we need in today's world, in the midst of the busyness of our day to day life and I highly recommend this workshop to everyone.

Andrea A.

I went to 3D Auto for some advice on my car and the service was excellent!!!! Most definitely will return. Thank you!!!

Suzie F.

I took my car here to get its A/C fixed. I asked them to let me know how much it would cost to fix it before they did anything, because like most people, I have a budget. I was told they would keep me posted. They kept my car for two days with minimal communication as to what was going on. I had to call several times to see when I would get my car back and also to ask how much this was going to cost. Couldn’t get a straight answer. At the end of the second day, I got a call saying that the bill was over $1300 and I had to pay it before I could pick up my car. I wasn’t happy but I paid it. AFTER I paid, they called me to tell me that the A/C wasn’t completely fixed and that I would have to bring the car in again for an additional charge if I wanted it fixed.
I will not be back and I will not recommend this shop based on their severely subpar communication skills. This was highway robbery. I have always been able to get a quote from other shops such as Mister Transmission and RNA Automotive because they know how to diagnose a problem and fix it efficiently. I tried 3D Auto on a recommendation and figured they must be ethical based on the reviews. In my experience, this was a very unexpected issue to have with an auto shop.

John L.

fair pricing, personal friendly services. knowledgable mechanic. They even pick up and drop off my car from home if I can't make it in

Aaron W.

Highly reputable and quality service, and very trustworthy people. Frank, Margarita and their team put in a high level of care into every vehicle they service and every customer they see. I know I am in good hands whenever I walk into the shop. Highly recommend.

Fenton W.

Frank did a fantastic job fixing the A/C in my car. Great communication and customer service. Highly recommend.

Andrew R.

Both Frank & Margarita are great people. Have brought multiple vehicles to them over the last year and will not bring my vehicles anywhere else.
This is one of those needle in a haystack shops you always wish you had close by. Super down to earth and honest.
Prices are super reasonable and turn around times are quick .

Natalie D.

The place to go for reasonable priced quality work.
Fast, friendly, reliable, mixed with quality. A rare thing to find these days.

We've gone 2 years with our a/c intermittently working. I'm thrilled you were able to get it up and working in a timely manner.