Quality Automotive - Edson, Alberta

John D.

They can’t do alignments. New parts and front end all tight. I had to take it back 3 separate times because the truck would veer very suddenly left to right to the point it was very dangerous, throwing me into the other lane suddenly. Wore out a set of brand new 35” open country tires on the inside only due to their first misalignment(ruined the tires). On the 3rd try they told me they adjusted it slightly and it helped the problem slightly, instead of setting the toe on to zero like I told them to. Had to take it elsewhere to get it aligned properly which only took 1 try at the other shop.

Jeff O.

I don't usually have time for reviews, but this place is awesome. Old-time, friendly, small-town garage like the ones I remember growing up in rural Alberta. My family and I were recently travelling to Jasper from Edmonton during the heat wave. Our AC had died, but we thought we would be fine with the windows open. Unfortunately it started to became unsafe for all 6 of us (including the dog). The thermostat on the car read 38C. We stopped in Edson to eat lunch and cool down and decided to see if we could have the vehicle looked at. We tried a few places with no luck. One of them recommended Quality Automotive. I expected to be turned away without an appointment; however, the receptionist immediately spoke with the mechanic, who took the vehicle in while we cooled off and hydrated in the air conditioned waiting room. Within 1 hr we were back on our vacation. I thought the price was very reasonable considering the circumstances. I highly recommend this place. It's difficult to find service like this in the city and I'm semi-seriously considering having my routine maintenance done at Quality next time we go to Jasper. Thanks Quality!

Sarah E.

I had a breakdown on the 16 highway, and Quality Automotive came to my rescue. Their employees were incredibly helpful and prioritized getting me back on the road so I could return home to my family. The service I received was top-notch and professional. I can't thank them enough for their prompt and effective assistance. I highly recommend Quality Automotive to anyone passing through Edson or experiencing car troubles.

noble N.

I had never been to here before.
But after getting a lot of work done on my truck through them I'm very happy and will come back. Prices are very reasonable considering the inflation we all have to put up with.

They were very patient with me, answering all my questions and explaining what they were doing and why they were doing it.

They made sure to do things the proper way and not be lazy.

I recommend quality auto 👍🏻

Logan K.

Employees were very nice however they said multiple recently replaced parts have gone bad. And charge an insane amount for 2 parts that together are about 200$ and then upcharged from and original price to over 1000$.

Anwen V.

Highly recommend!!!! This is my second time using this business to help me out with my vehicle and they are amazing. They get you in at a timely fashion they don’t overcharge you.
They are very excellent at what they do and knowledgable. It’s nice to finally have a place to take my vehicle in town that I don’t have to wait months on and to get it in or to get it fixed. The guys are so friendly and nice
Excellent customer service

Shang D.

Great service! My engine light was on driving through town. The staff helped me and my partner through a panic attack. lol. Staff were friendly and had integrity.

Kathleen T.

Very knowledgeable and efficient. They got me in quick, had the part same day and fixed the problem with a fair price. Great customer service 🙂 Thank you