Woods - Tweed, Ontario

Woods : un station-service de confiance en Tweed, Ontario, Canada

Adresse: 20 River St W, Tweed, ON K0K 3J0, Canada.

Téléphone: 6139664476.

Site web: donwoodsfuels.com.

Características y especialidades

Woods est une station-service de confiance située à Tweed, en Ontario, Canada. Cette entreprise offre une gamme de services pratiques pour répondre à vos besoins de carburant et de réparation de votre véhicule. Voici quelques-unes de ses caractéristiques et spécialités :

| Spécialité | Description |
| --- | --- |
| Station-service | Services de carburant et de réparation de votre véhicule |
| Fournisseur de propane | Ventes et échange de bouteilles de propane |
| Lavage de voitures | Lavage et nettoyage de votre véhicule |
| Service aux pompes | Service rapide et efficace pour votre véhicule |
| Cartes de débit et paiements mobiles NFC | Paiement sécurisé et pratique |
| Diesel disponible | Carburant diesel pour vos véhicules à diesel |

Informations utiles

Adresse : 20 River St W, Tweed, ON K0K 3J0, Canada.
Téléphone : 613-966-4476
Site web : donwoodsfuels.com
Autres données d'intérêt :
Carburant sans éthanol
Échange de bouteille de propane
Lavage de voitures
Station-service avec service aux pompes
Cartes de débit
Paiements mobiles NFC
* Cartes de crédit

Opinions

Cette entreprise a 62 avis sur Google My Business.

Avis moyen : 3,6/5

Recommandation

Si vous vous trouvez dans la région de Tweed, Ontario, Canada, Woods est une excellente option pour vos besoins de carburant et de réparation de votre véhicule. Avec une variété de services pratiques et une réputation positive, Woods vaut la peine d'être visité. Contactez-les à travers leur site web pour planifier votre visite et profiter de leurs services. N'hésitez pas à partager votre expérience avec vos amis et famille pour aider à renforcer la communauté de Woods.

👍 Avis de Woods

lisa J.

1/5

I am on a monthly top up that hasn't happened within the days it's suppose to be for the last 3 months. I have a renter in my place right now and don't live in town so to avoid any problems we are on a top up to ensure that our renter is never without propane. We were on a 28 day top up and got moved to 21 days as we were running low close to top up time. We still seem to run out I had an emergency fill up 2 months ago and again this past month. The last time it happened my renter smelled gas and was worried there was a leak and ended up having to leave for the night and rent a room as she was worried something would happen, understandable. I took a look at my invoices and dates to see what was happening and noticed that although we were on these 21 days and now 14 days according to my invoices they did not come on time anywhere between 26 and 30 days was when they were coming. I had to compensate my renter or the inconvenience of not having propane and her having to leave the house for the night. I connected the company and spoke to Stephan and explained my situation and asked for some sort of compensation on the next top up as all of these issues were due to the fact that they have not followed through on the top ups like they were suppose to.
He was VERY rude saying that in the 9 years that he had worked there NO one had ever complained that they didn't get their top ups on exactly the 21th day or 14th day. He went on to basically say that my renter was crazy to have left the house that smelled like gas and all she needed to do was call them and they would have been out there within the hour to fill the tank that THEY were late coming to fill and that's why we ran into the no propane issue. The smell would have been gone in a few hours and it would have been fine. I said my renter is a woman who lives alone and came home late at night to find a gas smell, to me leaving the house was a reasonable thing to do and then she connected me in the morning explaining what happened.
Stephan was RUDE and have 0 customer service skills basically telling me I was unreasonable to think that their company policy of a 21 day or 14 day top up would be done within the 21 days or 14 days and that these were just estimated times. He did give me a another alternative of renting another tank which a place of my size does not need or an app that would monitor how much fuel we consumed so we can call them when we run out. All this alternatives cost me money taking no ownership over the fact that they don't follow through on what they say they will do.
The worst customer service, very ignorant man I have had to deal with in a long time and this was the manager in the office.

Kim J.

5/5

Whether it’s rapid responses to emails, or over the phone discussing changes to the account, and now, providing an intuitive new web portal to help clients keep apprised of upcoming payments, the service provided by Don Woods Fuels Propane is outstanding. Everyone there is consistently friendly, helpful and highly knowledgeable!

Ali G.

5/5

I wanted to take the time to personally thank Steven for helping out. I was able to see that the furnace stopped heating and was not sure if we were out of propane or whether the furnace needed to be looked at.
We live 2 hours away. Steven was able to come by and take a look at the propane tanks and help out in a very stressful situation.
Thank you for all of your help. Very lucky to be your clients.

Lacutus W.

1/5

New owners have taken a great business and has made it horrible. Doubled tank rental price, and over priced fuel($1.10/l other places .89/l. Will be glad to leave. To bad, it was a good company. Update Very rude and informed me it's different prices for different people depending on use. Horrible Horrible company now. Avoid at all cost!

Dan&Sarah M.

1/5

Our family asked to have a quarter tank filled because we knew we would be removing our furnace. Instead the tank was completely filled and now iam left with at least seven hundred dollars worth of oil. The bill was paid. And a oh iam sorry that happened was what my family was left with. Like money and time grow on trees. I wish you had respected my time. Very poorly managed

Mike G.

1/5

I asked for 500. Fuel they pumped 692.81with taxes 782.88 might as well shop around being a customer for over 25yrs too and that wasn't my mistake

Meghan G.

1/5

Switched propane companies. Don Woods picked up 3 420 pound tanks, 40% in 2 tanks and 80% in 1 tank. Don Woods owes us for the propane they picked up, that we have paid for before switching companies. Our refund has been deferred WEEKLY by office staff for at least 8 weeks. Every week is a new excuse why we cannot receive our refund. Naturally we went to their office to obtain a refund in person. 8 weeks is much too long. Was told that the “man who sign cheques” is hunting and is not in for another week. Then I called the office and spoke to office lady who could not tell me how much I am owed, or when I would be receiving my refund, and declined to tell me the name of “the man who signs”. Office lady offered to take my number down and then proceeded to hang up on me. Not sure how she will have “the man” call me back if she doesn’t have my number. We have given this company way too many chances. Please use any other company if you require propane. They are liars and thieves.

Steve W.

1/5

As a long time customer I am extremely disappointed. We need to send a message that corporate greed and cookie cutter policies don’t work in rural and small towns. I will no longer be supporting the business it’s terrible to see what it has been reduced to by the new ownership.