Main Drug Mart - North York, Ontario

Mohammad R. B.

This is a relatively large pharmacy with two main sections. The larger area is dedicated to OTC products and other health-related goods, while the smaller section is for prescription preparation and consultations with the pharmacist.

While the staff in the prescription section are not very helpful and often seem unwilling to engage, which can feel disrespectful at times, the lady in the OTC section is exceptionally kind and helpful.

It's worth noting that prescription preparation can take a while, so I recommend calling ahead if you're in a hurry.

David E.

Excellent place. When I broke my leg I got a walker from here. When I needed vitamins I came here. For crossword puzzle books and gift bags, I'd come here. For that one candy machine....you get the point, right? I actually don't come that much, but it's a nice store with polite staff, so that's a win.

Daniel N.

Lovely store, nice setting and the most helpful, lovely staff. Linda aided me find the eye drops personal protective equipment for my trip. Barb the pharmacist gave amazing advice on using the eyedrops. Highly recommend checking them out!
Thank you for your service!!!

joe W.

The manager is really not a bad person, at least I have not seen him being rude or unprofessional towards me personally. However, the services in the pharmacy part is absolutely horrible. It will take so long for them to give you your medication, there are usually people who keep asking questions and the pharmacists do not provide services to the rest of the customers. One time, I honestly had to wait for more than half an hour to get my medication, and it is a thing that happens there regularly. Sometimes they charge me extra fees and then refund it to me. Really, the people working at the pharmacy area have no clue what they are doing and are extremely slow in their services. If you respect your time, I would not recommend this place to you at all. Now, I go to a different pharmacy to get my medications, which is far away from my place, but it literally takes 1-2 minutes for them to hand me my medications and they do not make mistakes constantly.

Sheila M.

I don't understand the complaints concerning this drugstore. I've found the staff very friendly and helpful. The Pharmasist, Barb, always goes out of her way to help me find the right product or to deliver a prescpription for my Mom. I have also found their prices less expensive than their competitors.

Angie P.

Avoid in any costs. Men behind the counter was extremely rude and ignorant. Just started to talk to next castomer,totally ignoring me being in gront of him.
I suppose to pick up painkillers from the location providing particular numbers and ID. He refused to talk to me,check my name or presence of the parcel in location.
Have to connect to company sending parcel and start investigation. It will take me extra time without medications.
You do get medicatiins in parcels from Tilray company. And you suppose do give it to me,but you refused even to chek my name and presence of package. How yo can know if it is misunderstanding if you ignored me?

Jun L.

Been using the pharmacy for years and Barb is an Angel. Pharmacy Staff are very helpful and caring!

EC1258

The pharmacy is a nightmare. Once it took a week and tens of phone calls to fill a prescription as they claimed my doctor had never faxed it. They lie, twist the facts, and speak to you as if you were stupid. Yesterday they broadcast my illness to the entire store (with the excuse of instructing me on how to administer the dosage. Broadcasting an illness and instructing on the dosage are two different things !!! ), and filled in only the part of the prescription that wasn't covered.
When I got home and realized I was missing meds, I called and was told they were waiting there for me, that I should have asked ( which I had done two hours earlier) and that the person who was looking after me "wasn't there at the moment". Such a disfunctional place, the righ hand doesn't know what the left one is doing. By the time they get the fax, go to the computer and fill the prescription , something goes amiss in their thought process and you get screwed up. And when you confront them , they lie, try to change the subject, invent excuses, or tell you that the person responsible is "not there at the moment".
While it could be understandable that they screw up your prescription one, two, three times... It's infuriating the ease with which they lie, shrug off responsibilities and their inability to apologize. It just drives you mad.

I gave it one star because there's no option for anything lower, but in reality it's a -0.