Malibu Road Cannabis Shop - Aurora & Newmarket - Aurora, Ontario

Mikayla C.

My boyfriend has been a loyal customer of this store for over two years, but after what happened tonight, he won’t be returning.

While parked in the store’s lot (after hours), he was saying goodbye to me and briefly placed his drink beside him; not trash, just holding it while we talked. An employee drove by aggressively, honked multiple times, circled back, and started shouting and swearing from her car, falsely accusing him of littering.

When he calmly explained the situation, she continued yelling and even said, “If you come to our store, I won’t serve you.”

This level of hostility toward a regular customer; especially over a completely unfounded accusation, is unacceptable. You can even see in the attached photos how far the nearest garbage can is; it’s clear he wasn’t leaving anything behind.

We’re shocked and disappointed by how he was treated. This experience has completely changed how we view this store.

Kim M.

Visited Melissa at Malibu Road store in Aurora. She was so helpful and getting me the right product that I was looking for that they actually had in stock her customer service skills off the map great girl for this job. There MOD drops Work they do actually work water soluble THC. I know I didn’t believe it either but this Swiss company Has developed a technology that makes it possible. I can’t smoke anymore due to a lung disease kind of funny I had nothing to do with smoking but a big shout out too all the employees at Malibu Road keep up the good work and thanks for keeping us informed and thanks for being transparent.
Yours truly. Kim

Charles T.

I didn't visit but the folks that work here seem nice. Calm. Mellow. Laid back atmosphere. It's a refreshing experience to interact with folks that aren't all hustling or rushing to the next thing on an endless list of todos. Good folks but I can't speak to the product.

AF

I went to Malibu Road recently and had a great experience! Ash & Sam were very informative, and helped me make a decision on a product I was searching for. Ultimately, I am very pleased with my purchase and glad I stopped by!

Meghan L.

Ever since I walked into Malibu Road on a whim to check it out I have been thoroughly impressed with the value of the product, the knowledge of the employees and how relaxed and homey this store feels in comparison to all the others which are super clinical and bland. I have never had a bad experience here, and with the book club I have earned so many rewards that it has made me a customer for life. I recommend this place to anyone who is looking for their home base store!

Andrew and Mack were fantastic today humorous and so friendly! Definitely go give them a check! ✨

Zachary D.

Came all the way from 4 towns over just to grab from the incredible selection this store has to offer. Ash, the bud tender, helped me with all my cannabis needs and went above and beyond. I would recommend this shop to any and every person who is in the area.

Dana R.

I came here for the first time on Monday and what a beautiful and fun store! Great prices and fabulous customer service from Ash and Sam! I’ll definitely be back!

Stephanie G.

This place feels like home! Every time I visit Melissa and her crew at Malibu Road in Aurora Ontario, they make me feel like family! They always have the best selection, great prices, and friendly faces!