ASICS Outlet - Concord, Ontario

Joseph C.

I will never purchase Asics shoes again. Not only did my shoes tear after less than 5 months of use, I found that Acics doesn't stand behind their warranty.
Details, purchased a pair of running shoes on 16Nov24 and had them tear along the side where the shoes flex during walking. I didn't wear these through the winter months and yet noticed them tearing (both shoes) in early May. I reached out to Acics in June (after finding my receipt) and was told that they would recommend a shoe worn for for less than 6 months should be replaced. They claim it's not a manufacturing defect to which I disagree as this reflects the selection of poor materials. Don't waste your time or accept their sales pitch that their shoes are warrantied. They dont stand behind their product.

Joey L.

I came here in a Tuesday afternoon and there was no customer before I entered. There was one male sales and three female sales, and I received great help from the male sales. He asked me what features I was looking for and recommended one model for me to try. He waited patiently for me to hear back from my husband which shoes he liked if any. He also explained the return policy in case the shoes did not fit my husband.

The sale here was not really a good deal but it was his service that convinced me to make a purchase.

The shoes felt great. It almost felt like the latest model of HOKA.

Sebastián B.

I made a purchase on November 22 and had some issues finding my receipt. I called today and spoke with Giselle, who was extremely helpful, kind, and very patient. She helped me out and made the experience smooth and pleasant. The customer service was exceptionally great—thanks to Giselle for making this a great experience.

Nicholas C.

Selection was fine, but rather than help anybody out, the 4-5 sales associates were busy chatting away at cash on a Wednesday afternoon. When I walked in, they stared at me awkwardly without saying anything like I had just walked into their house unexpectedly

Crypto C.

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E S.

They have decent collection but nothing much on sale . The prices are pretty high even you compare the outlet price and the store isn’t very big.

The staff was also busy when I reached on a weekend’!!

Ha P.

ASICS outlet at Vaughan mills located right next to Nordstrom. Prices are pretty good, much better than the ASICS retail store. The retail store will actually do a run test to see what type of shoe works best with your feet. Employees are knowledgeable and friendly.

There is a clearance section at the back.

Aditya A.

This review is totally for the sales associate who helped me picked the right shoe. Huge applause to Jordan! Got my Kayano Gel 29 for a pretty good deal!