FIRST CHOICE HAIR - Cobourg, Ontario

Brooke C.

Ever since moving to the area 2 years ago, I’ve always taken my 2 young sons to get their hair cut at first choice cobourg, and each time I have had a great experience. We have been there with 10 people waiting, and my boys were in the chair within 30 minutes, which in my opinion to cut all that hair is incredible. The staff has always been friendly, they do exactly what I’ve asked each time, and my 2 sons leave quite happy with their fresh cuts and a lollipop. Nothing beats fast and efficient for this busy mom. Thanks first choice!

Jeff B.

I’ve given them a chance twice cutting my son’s hair. The fist wasn’t too bad but far from a professional cut. The second cut seemed ok until after we got home and his hair dried…so many noticeable uneven cuts, and I thought they were really quick in doing the haircut…now I know why. Disappointed I left a tip. Not gonna go back and have them fix it, just never going back. Not worth the money.

Laura T.

I had a very disappointing experience with my haircut. The person who attended to me was extremely rough: she washed my hair with excessive force, used water that was far too hot, and constantly pulled on my hair throughout the cut. The haircut itself turned out terribly — very poorly done and unprofessional.

I went with my husband, who also got a haircut, and unfortunately, his experience was just as bad. The person who cut his hair left uneven patches above the ears and at the back of the neck, showing a clear lack of skill and attention to detail.

For the price we paid, we expected a much higher level of service. I wouldn’t recommend

Emili D.

Really disappointed in today. I called this morning! About my daughter getting a cut and colour. Her birthday is tomorrow! Was told it can be done. I even said she wants fun colours. Go in to have it done to be told we don't do that. No one is going to take her now!! So I went home with a very sad little 10 year old. Happy birthday

robert B.

I brought my grandson in for a haircut on Saturday, May 10, 2025. The haircut went well except we noticed that his bangs were a little too long. My partner took my grandson back on Monday, May 12 to get the bags trimmed. The employee working on my grandson cut his bangs very crooked and extremely short. This is an issue that now cannot be fixed. We are not impressed with the quality of the service with our second visit.

Renee H.

I went on Nov.16.2024 for a body perm. My hair is thin and flat.The manager was very nice, told me the price and it included a haircut. The girl that did it, did not do a consultation and seemed confused what she was to do. The girl next to her was doing a blow dry. Well accidentally half of the perm papers blew all over the floor. The girl doing my hair picked them up in handfuls scrunched up and put them on her perm table. She consulted several co workers what to do ( not me)
Did the perm, not asking no questions. I after seen she used all the papers that were all over the floor. My haircut consisted of two snips at the back(bottom) and that’s it. She wanted to charge me almost twice as much as I was quoted. The haircut was not even a haircut. My perm is like a poodle, not a body perm. I have handfuls of hair coming out every time I wash my hair.
Not impressed at all 😪

Marge A.

My perm was set by Heather, who did a truly amazing job. Having had perms, since in my 20s, I know when rods have been put in properly. Heather knows her stuff.

Sarah L.

ZERO STARS. You don't tell a potential customer that you can do something then have them show up for their appointment & suddenly you don't do "those colors" anymore. No wonder everyone refers to "first choice" as LAST CHOICE. Your customer service has been absolutely garbage since the 90s, doesn't matter what location you visit. They are ALL trash.