Love Den in Langford - Victoria, British Columbia

John S.

The love Den was a very great experience. The shelves are very well stocked. It was there on a Sunday and the staff were very friendly and informative. They have a lot of options to choose from for men and women and those who like to ride the rainbow. I definitely would recommend going here for all your toy needs. The attire is quite unique in this establishment. Lots of colors to pick from very interesting t-shirts and games to keep you busy all night long. They have multiple kinds of restraints. They have edible lubricants that are very delicious my recommendation is the blueberry. Great place to get birthday cards for those people who have a wild and erotic side. I haven't been in the store for 10 years and I would like to say that they do have some clearance items also if you don't have a lot of money to spend. I definitely want to return and take some photos I do have to check and see what the rules are for taking photos in a store like this.

Adria D.

While shopping at the Love Den I was impressed by the exceptional customer service. The blond lady with glasses was very professional and discreet with my inquiries. I liked that she waited while I browsed and exactly when I had a question she was asking me if she could answer any questions. I will recommend this place to others. Thanks again.

Mat J.

Let's talk about sex. You can at the love den. We went in with some vague notions of what we wanted and had a pleasant and frank conversation with the store owner. She was friendly, informative, but most importantly, we were able to discuss this sensitive topic openly. We were then able to make informed choices about products that suited our needs. It's been a couple of weeks and she didn't steer us wrong. Thank you for the excellent service, we will be back for sure. We can't say enough about our experience. Well done!

John B.

I went in and talked to one of there experts and the recommended a products and they told us what it would do but it wasn’t what they said it would do. I took it back and they wouldn’t exchange it. I always shopped there but now I will shop on line and never go back there. I spent $160 and it’s useless to me. So disappointed in the experts there.

Talenplayz F.

Store is amazing, Staff are super Friendly, my only Complaint is they didn't have what I came for, I was hoping they had some Male Chastity Devices in Stock, but I didn't see any, although I got a lovely Plug and Beads Instead, so I'm happy

Nya W.

Last month I checked this shop out for the first time. The young lady working was pleasant and fun, she made the experience easy and enjoyable. Less than a month after my purchase, I had a problem with my toy. I spoke with one of the owners on the phone and then with both of them in person. They gave me excellent customer service and I walked away happy! I'll definitely be back!!!

Marisa T. M.

My husband and I stopped in --first time ever-- and they were really nice to us. We ran out of cupholder space in the car, so he brought his coffee in and they asked to hold it at the register. (Obviously to prevent spills and stuff.)

During our visit: We were asked twice if we needed to see any items or if we had questions; we were informed that items can be taken out of the packaging and batteries can be inserted to devices to test them. While we shopped, I overheard and witnessed the shop testing a candle for another patron.

Everyone was very nice, and I'm sure they would have been more informative if we had questions to ask. It's also worth knowing that the shop has a general idea of which companies have better customer service, so they are definitely speaking like people FOR people.

We became members, and we intend to make more stops as our toy chest increases.

Alex P.

There's a reason why I've been coming back here for 5 years... the staff. I get great service every time, the staff know their products and make great suggestions that I have taken. I always leave knowing more than when I went in which is great. It's a welcoming atmosphere, always a chill place to be. I highly recommend the Love Den to anyone and everyone who asks me about it.