Bikini Village Oshawa Centre - Oshawa, Ontario

kunal K.

!!! Extremely Disrespectful Behavior !!!
I visited the store on December 31, 2024, to return a T-shirt I had purchased from this location. Over the past month, I made several purchases from this location and didn't need to return anything, but I accidentally misplaced the receipt for this particular purchase. I was assisted by a white woman with black hair (sorry, I don't know her name, but this is the best description I can provide). She informed me that I could exchange the item even though I didn’t have the receipt, and I was fine with that. As I began browsing for a replacement, the woman approached me and, in a rather abrupt manner, asked if I needed help, then started behaving oddly. When I selected a different color of the same item, she told me that I would be charged extra since they didn't know the original price I paid. While I fully understood the store's policy and was willing to pay any price difference, the way she spoke to me and her gestures made me feel extremely uncomfortable, as if I were being looked down upon. I felt so bad that I came out of the store without returning or replacing the item. The customer service was appalling, and I am highly dissatisfied with my experience. I will not be returning to this location again.

Jennifer P.

The staff are very welcoming and helpful. Made the stressful experience of bathingsuit shopping a breeze! The options are endless and you can tell the difference in the quality when you purchase from bikini village. I will always come back here for future buys. Thanks again to the staff for being so sweet and helpful!!!

Lindsay B.

I have to say that my experience at this store was incredible. I was in and out for about 3 weeks debating on suits because the selection is great! So hard to commit!! Every time the girls were absolutely fantastic. They made me feel comfortable, gave me their time and I never felt rushed. I left with 2 incredible suits in which I feel confident in and sent my husband there to pick up his swimwear based on the service I received. Jen and Chole were so helpful and friendly! I highly recommend, and will continue to purchase suits from here!

Connie A.

The customer service was amazing! I haven't been bathing suit shopping in years and the person helping me made shopping a breeze. She brought suits to the room that she thought I might like and swapped out styles I didn't. She really went above and beyond to make sure I found a style I not only liked but felt comfortable in.

Karen L.

**BUYER BEWARE**I purchased two one pieces at this location on January 22, 2023 and a cover up. I went to the store, February 6 to return the bathing suits and was informed that one pieces and bathing suit bottoms are final sale due to hygienic reasons. NOT communicated at time of purchase otherwise I would have not bought as I was unsure. I reached out to customer service and received a like response. Important to note that if you purchase online you have 30 days to return AND also important to note if you purchase a bathing suit with LA VIE EN ROSE which owns Bikini Village they have the same policy. Apparently hygiene is NOT a factor when you buy online....pretty contradictory policies wouldn't you agree. Funny how Victoria Secrets or La Senza can return bottoms...
Signed very dissatisfied consumer...

Jasmine S.

I'm super indecisive and bathing suit shopping is rarely fun, but Taylor was absolutely wonderful and so helpful!

The store has lots of options, it's well organized/clean, and the staff is lovely.

Stephanie

Very friendly and welcoming! I was able to get what I needed, got honest opinions and was in and out in no time at all. I wish that they had all the hats/sandals in one spot so you don’t have to hunt around to see everything, but that’s just nitpicking. Great store, would recommend.

Dana C.

Best destination for brand name swimsuits beachwear clothing & accessories at an affordable price. The service is impeccable and the store is clean and bright 🌞 👙 staff is friendly and knowledgeable. My new favourite store 😍 💕 I love Bikini Village!