Camrose Resort Casino Hotel - Camrose, Alberta

Elle B.

Très professionnel.

469gayleneh

Keep in mind we’ve stayed here before however I feel that this hotel is lacking on some updates. The check-in was smooth. Everything was good. Got up to the room. It was super hot as they had the heat on with it being 22° outside turn on the air conditioner that was great however, there’s just a lot of wear within the room. Lampshades are not secured. Office chairs are worn. Our bathroom continuously smelt like sewage back up somehow. The best part is definitely the breakfast downstairs as the staff are phenomenal and they have a few good hot choices. I don’t know that we wouldn’t stay here again however it’d be nice to see them. Do some updates cause it’s been a lot of years since they’ve done any.

joycekU4593NR

This is a very nice place to stay. Easy check in. Friendly staff. Rosie Kitchen serves excellant food. Morning breakfast was great with friendly staff qho makes u welcome. Casino staff friendly and helpful. Enjoyed our stay. Wonderful...

800mjg

What an amazing staff at the restaurant! The wait staff were so friendly and attentive; all had easy smiles and welcoming demeanours. |Continental breakfast was delicious and the options changed each morning. Evening buffet was amazing- roast beef to die for, and a chocolate fondue fountain! Desserts galore! Honestly, I am still thinking about that roast beef weeks later! It's worth going to eat here for the roast beef alone, even if not staying at the hotel. |I don't know what Carrie's role was at the hotel/ restaurant, but she was so warm and welcoming every time we saw her. Obviously she set a standard for the staff who looked up to her as an example, and followed suit. She remembered guests from the day before, and had a natural rapport as if everyone was already her friend, plus she has little bit of an edge that made everyone laugh. Great work culture here! |Room was exceptionally clean, and kept up. Front desk was accommodating to our requests, and every staff that we happened upon greeted us with a smile and a hearty "good morning". Major props to management to encouraging such amazing staff!|Tip: Ask for a blowdryer at check in, if needed, as they don't have them in the room. Request a quiet room if you are a light sleeper, and they will accommodate that. I really felt that anything we needed would be accommodated as if our needs were important and not at all inconvenient.

LabloverAlberta_

We checked in with efficiency. The casino was quite as we were there earlier in the day as we had tickets to go to a show at the Bailey Theater. We had the Buffet supper. The supper was delicious. And desserts even better. The waitresses were checking quite often to see if everything was ok and if we needed anything. I havent had SERVICE like that in years. |⭐️ ⭐️⭐️⭐️⭐️ We also had the Breakfast buffet the next morning with a nice variety. |The beds were comfortable pillows are fluffy so if you like a flat one bring your own. |We would stay here again.

Alex L.

Overall, the hotel experience was perfectly average. Nothing exceptional, but satisfactory. However, the coffee situation is downright baffling. The in-room coffee is the dreaded almost-instant kind, and somehow, against all logic and the will of the hotel gods, there is no lobby coffee. Not even the standard pot of blackish, over-brewed caffeine sitting for hours. If you need coffee in the morning, you’ll have to leave the hotel unless you sleep in and catch whatever they offer at breakfast. If you’re a coffee drinker, be warned or come prepared

Nameless

Book last weekend. Not impressed that there is no mention that the pool, hot tub and waterside are out of service, certainly would have booked elsewhere had i known that. Even while checking in, the lady said nothing. We had to go find out for ourselves.

Update: just checked their site and it now says their pool is out of service 😑

154914Linda

We stayed at hotel last night I had called ahead to change my room so I was aware that the pool, hot tub and slide were down for maintenance!! When I called at 3:00 and asked for early check in the lovely front desk lady said yes! We were very shocked at how few people were staying there !! The casino had very few attendees! We eat dinner in the restaurant casino it was very tasty! This morning we had the free breakfast not much different from other hotels we have stayed at! I’m not crazy about those sausages they serve ( same as other hotels). Not a very big variety for bread etc . They did bring us some nice medium size muffins that were warm ! 2 out of 4 choices of juice were not working! Coffee was good only fresh fruit was green apples! Only syrup available for the waffles! We found the staff very friendly both in the hotel and casino! It is sad to see a hotel and casino with so few patrons! Not a place for children if no pool available! We were just the 2 of us my niece and myself! Yesterday was a very cold day we would have enjoyed the hot tub!