Canna Cabana | Kanata | Cannabis Store - Kanata, Ontario

Alexander Z.

I’ve been coming here ever since the place opened and I’ve loved it. Everyone always ask me how I get such great prices and where do I go? I always tell them the same place cabana on March Road because I love the people the products. I’m not an elite member, but I still love the prices… I went in about a week ago with a friend, Got our IDs and everything ready. now this is the second time I’m in this week And keep this in mind as I was in previously and the same employee, whoever it may be was the one to watch over me that day and check me out. I will say that, that experience on its own was not the best but I did not feel like it was worth writing a review. People have off days and I get it. Especially in retail I’ve been there so I didn’t feel the need to read review it did bother me a lot however but that’s not why I’m writing this. A few days later, when I was with my friend, we came in and the same employee who helped me for starters quite aggressively, or should I say snatched the ID out of my hand And brought it up near my face to compare… He did this for about 30 seconds now. I understand that he’s doing his job. No harm no I just felt that it was a bit aggressive as he then started to question my information… But he was doing his job so I’m not even writing the review about this. He asks if we need any help I said thank you however, I will let him know when I’m ready to check out, I find what I’m looking for and I’m ready to check out and he looks at me. I told him I’m ready he says great. I told him what I wanted to purchase perfect and grab it now as I’m getting ready to pay he’s Being extremely vocal about what came across to me how much she does not wanna be there or I guess maybe help me. Because midway through checking out He stops checking me out and goes to help three other people now there are other employees here who were available, but what really bothered me was the fact that I was there my card out ready to tap and he charged two other customers after he stopped midway through charging me. this whole experience, every experience I’ve had with this gentleman has been very passive aggressive very difficult and I’m left feeling Aggravated even pissed off and confused at the same time. There have been times where I felt the need to clarify what I am saying and Correct what was said.

However, I’ve been coming here ever since they opened. I love their prices, I loved their employees. They’re always so helpful And they have answers and they’re not selfish they’re not they’re just doing a job. They really care about what they’re doing and the whole environment has always made me feel welcomed. but after this I don’t think I’m ever coming back. Genuinely I’m extremely disappointed. I wish I can share more details however maybe this employees just having a bad week I don’t want anybody to be penalized or targeted. This is how Anna is doing business now I would highly advise other customers to head elsewhere, even if you’re paying more because it is genuinely not worth feeling belittle and Pissed off because of an interaction.

S C.

Great and friendly staff, good prices my only complaint is there is very little offered for concentrates. I've voiced my opinion in store, they did for a short while provide more choice but since have dropped the inventory back down. Best cannabis shop I've found just wish there was more options for concentrates.

Greg S.

Staff was exceptionally friendly and knowledgeable. I have not had a better experience in a cannabis shop in Ontario. Thanks you guys, well done.

Cody H.

Very generic environment, the same plane cannabis.. in a pinch this place is good, however don't be fooled by the elite membership. Unless you're buying large bags of weed or vapes it's not worth buying the elite membership.

Laura W.

I love yall so much. You’re always so helpful and fun. There’s 2 guys there that are awesome but I don’t know their names 🙁 both tall and 1 has dark hair and the other is dirty blonde lol horrible description but you guys are great!!! Love what I buy and the hours are wonderful.

Cleo P.

I am VERY impressed with the staff at this location! they are very patient and knowledgeable. ESPECIALLY the Assistant Manager VICKI. I am new to cannabis and she was so patient with answering all my questions. Its been a few days, and I'm very satisfied with the products and equipment she suggested I purchase. if you appreciate customer service, this is a great location to visit.

alexus W.

super kind and knowledgeable staff. always welcoming, love this place

Ryan M.

Great service! Always service me well, and help me find what I looking for. Highly recommend.