Chinook Windz Healthy Pet Supplies - Diamond Valley, Alberta

Kurt B.

Great shop, owned by great people! Wide variety of products, and very knowledgeable staff!

Rakell L.

I was in their store recently and was in awe of all thr amazing products that I have been looking for but unable to procure in Calgary and Airdrie. Although it's a bit of a Haul to get there I will continue to visit their store when I need some of the awesome product that I found at their shop. Wonderful customer service. Friendly and very knowledgeable.

Akiko H.

We have been getting our dog food here since we moved to the area 10 years ago. They've always been so knowledgeable about the product they carry and able to work with any budget. They just want to see pets get good, quality care. My kid loves going in to pick out a treat from their amazing selection.

S S.

Absolutely LOVE this place. Always so kind and friendly and helpful. So grateful this place is in our town! Thank you for always helping me out with my dog food bags!

Tianna J.

I thoroughly enjoy stopping in at Chinook Windz. Tim and Cheryl are friendly and incredibly knowledgeable when it comes to finding what I am looking for and offering dietary suggestions for my critters.

This store holds a welcoming and non-judgemental atmosphere and I feel valued as a customer here- I will always choose this business!

Phadia H.

I want to like this store. I want to support local small businesses... but after several visits to this store, I unfortunately won't be giving them another chance (unless some real changes are made).
Seldom do I give negative reviews. I hesitate to do so, now. But...
The woman who does the cash/owns the store(?) has a manner that makes (television character) House look like a people person!
At first, I brushed it off as a bad day.
But, her attitude has continued to be sour and unwelcoming in all of my subsequent visits.
She tucks her head down into her phone as if she wants to do ANYTHING except talk to customers.
Her answers to questions about products are abrupt and tactless... often one-liners like "No." and "Fine."
Not at all what you would expect from someone who wants to sell a product. Even a "No, sorry!" would go a long way!
But this woman wears a perpetual scowl and seems to offer the least amount of help she can get away with.
I have repeatedly given this store and the staff/owners(?) chance after chance, and I have come to the conclusion that they simply don't want customers in their store.
As such, I will not be giving them any more of my time or money.
If you need supplies for your pets, you're better off going to the chain-store Pet Valu.
As disappointing as this is, I just can't continue to support Chinook Winds when the staff are so downright miserable and rude. But furthermore, the attitude and treatment of customers is so poor, I don't feel like I can sit in silence, either. Hence this review.
As of right now, Chinook Winds will be on my no-go list. And I recommend everyone else to stay away!

Rita B.

Good variety of good quality dog and cat food at competitive prices. Tim was very helpful in his knowledge of their product and what was available. They are doing everything they can do to ensure that pet owners have what they need in this difficult time. It is a very well organized, clean store in a great location.

Clover S.

Lately, even with the good food I get at Chinook Windz my old cat has been experiencing matting in her long hair. I asked Cheryl for help and left with a salmon oil dietary supplement and a new brush.
About a month later I have a happy, healthier cat who not only tolerates but enjoys the new brush and all the matting is gone.
Her fur is smooth again. I am so grateful!
Thank You Cheryl for your exceptional guidance and the happy results!