Covet On Fifth - Courtenay, British Columbia

Wendy C.

I had such a wonderful experience at Covet on 5th! The store has a beautiful selection of stylish pieces, and everything is so thoughtfully curated. What really made my visit stand out was the staff — they were incredibly friendly, welcoming, and helpful. They took the time to understand what I was looking for and offered great suggestions that matched my style. I left with a few pieces I absolutely love and will definitely be coming back. Highly recommend for anyone looking for a personalized shopping experience!

Kit W.

I dropped by the shop the other day, just to check it out as I heard there was new management. I was greated kindly by the staff members and told to ask for help if I needed any. I prefer this style of assistance at a retail store as I hate being hovered over!
I found a few items I liked, they have a huge array of cool and unique stuff!
When it was time to try stuff on, the young lady was helpful and polite, she even got me new sizes when an item did not fit. I only purchased one item but I was quite happy with it as well as with the store overall! Will shop again!

Sarrah B.

Absolutely adore this store! It’s my favourite shop in Courtenay. Amazing selection of high quality clothes, and super cute accessories. A must-see in Courtenay! The two ladies who run the shop are such sweet, wonderful people who are so lovely and welcoming. Would recommend if you are anywhere near the area - you gotta stop here!

Princess P.

I wandered into the store looking for jeans but not really expecting to find any as Jeans have always been a mythical creature for me…!
Well let me tell you the help I received from the most amazing ladies I’ve ever met that work retail was beyond measure.
They found me not one but two pairs of jeans that made me feel like an absolute goddess!! They were kind and helpful and honest with me. Not once did I feel like they were just trying to sell me something. It was truly a pleasurable experience and will definitely be going back!!
Thank you 😊

Jennifer C.

Great selection, and you’ve got a fabulous neighbour! 😉 Love my new cardigan!

Tyler S.

Just had the worst experience at this store. Purchasing our 4th pair of Vessi shoes. Attempted to return shoes after 15 minutes as they were too tight. I was ridiculed, scoffed at, then the clerk called the owner and they trashed me for trying to return a pair of shoes right in front of me. The shoes are pristine and the bottom of my reciept indicates a 2 week exchange period. Brutal customer service and failure to honor their own policy. I can assure you I will be telling people I suggest Vessi shoes to, should order online. Avoid this store like the plague.

Response: I expected no less of a response given how I was treated backed up by yourself on the phone. I was not unreasonable in any way and even told her to not worry about it and have a good day when I left the store during your chat with her. Your customer service is not poor it is fully absent. Your timeline and information concerning the particulars of what happened is not accurate. I have contacted both Vessi and BBB to report the issue and will ensure I share my experience with the community.

Rivers M.

Beautiful clothing and accessories, well shop again soon!

Allisyn W.

This is the most beautiful store in town where you can get unique and fashionable options! The staff are extremely helpful and fun with finding just what I need every time I come!