Dodds Appraisal & Auction Service - Vernon, British Columbia

Mitch B.

To me it is about the after purchase service and the people at Dodds Auction know how to do it right. They communicate, assist, Answer questions and find solutions. Being in another city means I cannot be there for some of the tasks, Bob and his team did everything for me they could and more. Do not hesitate to work with this company, they are focused on customers.

Monica C.

I really like this auction the staff are very friendly and helpful. Have been going here for about 10 years and plan on going as long as they are in buisness. Only once i had a small problem that was on each of our parts, they sorted it out for me so i was happy. It was only a learning experience as i look at it . stuff happens ! Pretty good considering how many times i have purchased from them. The staff always helps to load and unload items as well which is muchappreciated.

elhombre2265

Great items, great prices, very helpful and polite staff. Got my items shipped to Vancouver in very short time. Excellent customer service. 101% recommended!

Ken M.

Bob and his staff at Dodds are first class. They did a dispersal sale for us at Tappen and we were very pleased. They deserve every penny they make. They work very hard. I would strongly recommend Bob and staff at Dodds Ken and Karen Murdoch

Alex H.

I have been an occasional shopper at Dodds for quite a number of years .... I have seen a lot of customers come and go .... one thing I have noticed is that Dodds service never comes and goes .... it's always there .... ALWAYS WAS .... from what I've seen / know .... ALWAYS WILL BE .... if you have a problem with an item that is not noted as " as-is " .... you can always return it .... OOOOH .... if you can't return it by the date stated for returns by the auctioneer on the sale date .... there is always a phone system available .... it's progressed past the long string and two tin-can system .... Dodds staff is always willing to go out of their way for customer assistance at any time .... I've seen it .... I know it .... feel comfortable to discuss anything with them if need be .... they have always been there for me and I know they always will be .... Truly a great bunch conducting a great business in the City of Vernon .... Concerned about taxes involved on what you purchase contact your local member of parliament .... " COMMUNICATION " !!!! The key to success for everyone in life .... Try it

Ina P.

The coolest place in town to treasure another mans trash? Often amazing deals can be had

EDIT. I understand covid has changed this business model. Even though covid is practically over, they still insist on online only auctions and charging the exorbitant buyers fee of 18%. They are raking it in.. even have their own "app" now. Deals have all but disappeared. Too bad.

David S.

At the auction, I observed that people were bidding retail price, despite not having warranties or guarantees typically associated with such purchases.I did find a few deals, and I don't know if they all go like that as this was my first auction here.

Cameron C.

5Stars: everything. Bob has put together a professional business. Great supporting staff. Everything goes smoothly