East Coast Furnishings - Summerside, Prince Edward Island

Deborah W.

Placed order for 2 chairs, sofa and coffee table set in April 2025 and paid in full. They went out of business but lied and said they moved. After months of getting the run around I contacted Visa to see if I had any recourse. I paid $2000 cash and the rest Visa. I got my $ back from Visa but lost the cash portion. It seems like they have not provided a lot of customers with their product but took their money. I wanted to support local and totally regret it.

Sandra B.

To say I am disappointed is an understatement. We ordered and paid for table and chairs in March 2025. A 4-6 week wait, no problem. My husband stopped in a couple of times was told by Mark, the owner, “a few more weeks”. June arrives and I sent an email to the company producing the dining set. They informed me that it was never ordered and therefore not paid for by East Coast Furnishings and not in production. We stopped by the store, closed. We called, number not in service. I emailed their facebook page requesting a refund, no reply. I messaged one of the employees, she isn’t working there currently and swears Mark ordered the table. I have never had such a poor experience with a business, ever. PEI is a small place, word travels fast. I tried to do a good thing by supporting a local business. I am not the only customer that has been scammed by Mark and Melissa Robinson. The list is long. Hopefully my credit card company can help me out.

Mike

It was very disappointing dealing with Mark and his Team. I made a large appliance order from them. Almost every appliance I purchased from them came dented. That is, if it ever came at all. Took months to get anything from them after the full payment. Eventually, we had to purchase most of the appliances elsewhere once we realized Mark never ordered the appliances at all. To
this day, the appliances never were ordered.

The worst part is Mark and the women at the front would never reply to emails or answer any calls. I received no refunds. Even though I received no product and he never ordered the product. They stole over 7000$ from me. I really didn’t want to write this review. But after weeks of being ignored, I had to warn people about how these people do business.

Low quality, poor service, and apparently no morals. Extremely disappointed. The worst furniture and appliance experience I’ve ever had.

Aleisha G.

The appliances arrived behind schedule…very behind schedule. Once they arrived, they were completely damaged and dented. The company was impossible to contact and remains unresponsive! Unacceptable conduct.

Chris C.

Zero response after taking money, arrival date kept changing when they did respond. When it finally arrived it would be damaged and would have to go through the process all over again. Avoid the headache and frustration and go elsewhere

Mersedes K.

impossible to get ahold of- left tons of messages- no return calls- product was damaged when it did finally show up. Poor customer service and horrible communication.

Terry B.

I bought a beautiful cabinet from East Coast furniture. Michelle was very kind and easy to deal with. Delivery was prompt and seamless. I found the same cabinet at another store for $600 more. I got a great deal and I get lots of compliments on my cabinet. Thank you.

Conni M.

We found ourselves unexpectedly on the hunt for a fridge, did some shopping around and this place had the best prices! There was a manufacturer issue with the fridge and we were weeks, struggling to get anywhere with the warranty company so I reached out to Lisa and she got it all sorted with a replacement fridge within days of contacting her! Fabulous customer service & great prices mean we’ll be returning for our next major purchases. Thanks to the team!