Firehouse Subs Victoria Colwood Corners - Victoria, British Columbia

ed W.

My wife and I just tried Fire House subs. We were blown away how fresh the bread tasted at 9 pm. The sandwiches were stuffed and everything was so fresh. We each got a large and were only able to eat half. Good news for lunch tomorrow. We have definitely found our new go to sandwich shop. Next time we want to dine in so we can support a wonderful local business .

Harry L.

First time visit, and wondered, why we hadn't stopped by before! Not just like Subway subs, in a category of their own. Priced right for the two size sandwiches available. You'll leave happy, full and a great feeling supporting Firefighters in the area.

Sami B.

Good food and amazing staff! Service has gotten faster as well since they've opened.

I don't find the subs to be soggy, I find the bread is a bit softer (than say subway), which i personally really like.
Have been waiting for it to open, so was excited to try it. Staff and the owner are very friendly as well! Highly recommend. They also have firefighter hats for kids meals

Brynn B.

The sandwiches here are very good and smell really appetizing when walking past.
My first time at this location was great. The second time I ate here, there was a long black hair wrapped around the pickle stuck on top of my sandwich. Really disgusting!
I wish I had been in the store watching it be made. Only then will I eat here again.

Amanda L.

Upon opening my sub box I noticed the sub had been cut with a dirty knife as there was marinara sauce on the cut line of my sub, my sub did not have any marinara sauce on it, neither did my husband’s or my son’s. Not the worst, but not a great first impression. The marinara sauce aside, the sub looked nice and the first couple bites tasted nice too. However, about 4 bites in I felt something sharp in my mouth. I had a turkey sub so assumed maybe a bone fragment? But no, it was a staple. And before you jump to conclusions, I also thought okay how did a staple from the delivery bag get inside my sub. But there is NO WAY it could have. I ordered 2 large subs and a kids meal. I removed 2 large boxes, one small box, a juice box and wrapped Rice Krispy Square from the bag. Folded the bag and threw it directly into the recycle bin, outside of my kitchen door. The bag had been stapled shut without any tampering. All the subs were inside their own boxes, which were closed. The staple was embedded into the sub. It scratched the roof of my mouth, and obviously grossed me out. I’m not trying to be dramatic but if it had ended up in my child’s sub that could have been a very different end result, even a trip to emergency. I understand things happen. However why I decided to leave this review is because I contacted the firehouse subs support immediately to advise them of this. The customer service representative was very helpful and told me they would pass my details onto the franchise owner. It’s been almost a week. I haven’t heard anything. I’m an understanding person, but I have not received any kind of apology, refund or compensation (I’m just talking about a replacement WITHOUT a staple, not money!) from the Colwood franchise owner.

Shannon

Extremely disappointed in the service here. I ordered a sub at 9 in the morning for pick up later in the day and they just cancelled it completely right before it was supposed to be delivered. Will never order from here again. Called to ask if they still had it, was told it was walk in only which is outrageous. Why wasn’t I told that l at 9am that it would switch. I also don’t understand why a delivery driver can’t pick up an order like everyone else. Anyone ordering online for a later time, I do not recommend at all. All other locations I’ve never had a problem with. A refund really isn’t enough when this location is failing at basic customer service without any incentive to return. Why would I go through the stress of wondering if my order will be cancelled due to pure incompetence.

Ashley B.

Ordered firehouse subs through DoorDash as you can see I have a long blonde hair and I have found multiple short black hairs In my sub. Absolutely revolting

Kevin B.

The subs were amazing and well stacked. I bit on the expensive side, but you taste the quality cuts.

Only complaint, no change table for the baby.

But still worth a try.