Great North Chevrolet Buick GMC Ltd. - The Pas, Manitoba

Leslie B.

Our area does not have a Chev dealership. The Pas is the closest and must be used if vehicle is under warranty and needs to be towed. While under warranty we had our vehicle towed twice till they locates the problem. Then sent me on the road with loss lugnuts. Recently after being told my lemon truck needs to be seen at a dealership. We drove the 138 km on way. Left the vehicle with the information it was indicating a malfunctioning ABS system. They charged us $1000 to change the battery, assuring me this is the issue. Drove there with a friend again to drive back. Two tanks of northern gas. Next day all the lights are back on on the ABS system. Back to The Pas driving an unsafe vehicle situation, they partially created. They ask for an advanced part payment of $1300 to pay for an ABS module. Really, but I still really needed the battery, so not taking that back. The total cost was $1900. Don't buy Chev unless you can drive somewhere other than The Pas. No explanation and no apologies. Not even a return phone call to explain what they did.

So disappointed. We have had some terrible experiences this past months with fires etc, by far this was the worst.

Terence M.

Keep having random sales people call me even though i called to be taken off of there sales system i will definitely never buy from this place as I don’t live in the town anymore

K B.

Had my vehicle break down on the way to The Pas for work. Erin and Marcel had me back on the road within a couple of hours! Very happy with everything all around!

Northwind

Terribly bad experience. Talked to the Manager and he was rude and full of himself. My opinion they act like this because they are the only dealer in the area. Better off to drive a few hours, I rather drive to the North Pole then spend a cent here

Jonathan B.

Took my truck in for recall and I a replace a glow plug. They did the recall work but dropped the ball on th glow plug. Instead of calling and asking me to clarify the issue, they waiting until I can to pick the truck up. I feel if they wer unsure of the issue after given the correct info they should have called during 7 hours my truck sat there. This is not the first issue I have had with this dealership but it will be the last......

May W.

Do not take your vehicle here. What a joke. Poor communication between shop staff and management. We brought our vehicle in for repairs and they were unprepared to fix it, never called us with any updates on what they were doing, then lied and said it was partially fixed when they hadn't even touched it yet. Very poorly run company. We picked our vehicle up and will be taking it elsewhere. Save yourself the hassle and go anywhere else.

Sunishpreet K.

Poor service. Poor communication. They only want your money. They don’t care about your vehicle or their customers. Only money is what they really want. Manager doesn’t even want to listen to complaints!!!
NEVER GO THERE!!!

Judy

Thank you Jamie for all your help and prompt assistance!