Havana Castle Cigars Barrhaven - Nepean, Ontario

Josh W.

Like Cigars ? Naz, and his team have you covered ! Interested in cigars, but don’t know where to start ? Equally taken care of.

This chain is outstanding as it’s a family business across all of Ontario. There’s no snobbery, just a group of people to answer your questions, and make sure you get the stick for whatever the occasion, and experience level.

A year ago I knew very little, and now I have more knowledge, an idea of my tastes, and the accessories I need to enjoy every cigar the way I want to.

I travel all over Ontario, and I can walk into any location, and be taken care of like family. I may even buy a few more times a month than I need, just to go back in and ask more questions.

Posting my review only in the locations I’ve been to, but I am confident you can apply this to any of their stores.

Thanks for reading, and enjoy the smoke !

Mike H.

Excellent customer service! The employees are very knowledgeable and are able to recommend products in your price range without being pushy in any way. Their flawless walk-in humidor keeps the sticks in perfect condition. A++

Samuel

What a fantastic experience. Came in clueless about cigars, left knowing more than I could ever imagine. Naz explained to my friend and I a very thorough and informative run down of cigars. From the creation to consumption and even culture. If anyone wants to begin smoking cigars or even learn more about them, I wouldn’t recommend anyone else but Havana Castle. Excellent customer service, even as someone with little knowledge on the subject I felt welcomed and appreciated. 5+ Stars.

Brandon B.

This shop was absolutely amazing! Lots of cigar accessories from humidors, ash trays, lighters and carrying cases. An amazing selection of cigars in a massive walk in humidor that is at proper temperature and relative humidity. Excellent customer service as well! A friendly lady helped me pick out multiple cigars of their house brand to try. The cigars themselves are absolutely amazing and I highly recommend them to anyone who enjoys a good cigar. Looking forward to my next visit!

David T.

I found a wonderful new cigar shop with nice, friendly, knowledgeable staff. They have a little bit of everything. Want to get a gift for someone? They can help. Do you want to try a few samples? They sell them at a discount. Definitely worth the trip and I expect to return soon.

Alex T.

Ati was so helpful and professional, I will be back for my other needs, the store is beautiful!

Fa F.

Absolutely thrilled with my experience at the cigars place! From the moment I walked in, the warm welcome set the tone for an exceptional visit. The staff's knowledge and advice were beyond impressive, catering to both pros and newcomers like myself. The humidor's selection was diverse and enticing, and what really stood out was the staff's willingness to patiently explain various options, making the entire process enjoyable and educational. Whether you're a seasoned enthusiast or just starting your cigar journey, this place is a gem that I highly recommend. Can't wait to return!

Justin M.

Iv been smoking Cigars for many years, and have a collection I'm always adding to in my home humidor. I usually buy online or get elsewhere. But today when driving past, I decided I was going to buy from brick and mortar for this weekends smokes. Wow. This place did not disappoint. Their walk in humidor is actually properly maintained and the cigars they had to show were fantastic. I grabbed a few of their house blends, which seem very reasonably priced for the day and age we live in. I was able to also find some great cubans. I even grabbed a 2019 EL Montecristo supremos. Not something you see often. Staff were great , offered me a tray to hold my choices and a sleek bag after purchase! Will come back again. 10/10