Henry's Camera - Ottawa, Ontario

Jean-Francois

Le personnel était très attentionné à cet emplacement.

J B.

Henry’s 'is where I go for all my photographic needs although I use nothing more sophisticated than my iPhone 15. But I do enjoy photography and often print my photos there or have them printed for framing. The staff are pleasant, knowledgeable and very helpful. However, today I experienced customer service that was above and beyond the high standard I have become used to. Blaire
Waddell took customer service to the highest level possible, spending much time helping me and taking little credit. She said they weren’t busy, but she need not have spent the time and effort helping me as she did and I am truly grateful. She is a credit to the company and customer service like that should not go unrecognized. Thank you Blaire for making my day with your kindness.

Mo

I called on a Sunday because I needed a waterproof camera for my last minute trip to Mexico. It was not in stock but They said' we will make it happen'. They ordered it, got it shipped and called me immediately when it was in . Support this local business. I could have ordered with Amazon. But instead I met wonderful people and had an amazing user experience. I bought my last camera from Henry's as well.

Nicole B.

Stopped in to get some new batteries and assistance with a very old film camera that needed a little tinkering. Arlo helped me out and was super knowledgeable and kind. Very much appreciated! Thanks for the great service!

Mick S.

I went in looking for my first DSLR and Arlo was able to answer all my questions about the cameras I was looking at. He was very knowledgeable and enthusiastic about the products. 100% will be coming back to get some more gear further down on my shooting journey!

Zied O.

Recently purchased the Nikon Z9 and the 24-70mm lens from this store. Initially, I was redirected to the Bank Street location, as they believed the items might be available there — unfortunately, they weren’t, so I had to make the trip back to the Kanata store. We ended up placing an order through the Vancouver location, which was the only store in Canada that had both items in stock.

I was told it would take about a week for the items to arrive, especially since it was marked as an urgent order. A week later, I received the Z9 — but not the lens. Strange, right?

I decided to visit the store in person to sort it out, and that’s when Katie, one of the sales representatives, stepped in. She was helpful from the beginning, identified the issue on the Vancouver side (they had only shipped the camera), and ensured I could pick up the 24-70mm lens directly from the Kanata store instead.

Despite the initial mix-ups and back-and-forth, Katie’s assistance and the overall experience made it alright. Would recommend the store and definitely ask for Katie.

Monica W.

I went in to get a larger photo made of my brother for his upcoming Celebration of Life. They were very professional and helpful. I was touched that they did not charge for the service, given the planned use of the photo.

Peter B.

I went ti Henry’s to get help with photos I wanted you to print
Other stores had told me they were “too grainy”
The 3 young women I dealt with in this store were fantastic, they were polite, very helpful and knew exactly what they were doing
Highly recommend them.
Henry’s is very lucky to have them in this store