Heritage Gifts & Awards - Duncan, British Columbia

Mary A. M.

We needed some plaques in a hurry and I can't say enough about the service we received! So great! And even though it was "fast" they took the time to walk me through my proofs and suggested changes. I really appreciated their expertise and wonderful customer service.

Jane D.

If you have any military or special services folks in your life, this is definitely a great place to get them a memorable keepsake: High quality wood gifts, that smell fantastic as a bonus! Asked for some custom work that was done at an incredibly reasonable price, and they followed up with proofs to make sure I was happy before delivering the final product. Will shop here again for sure.

Geoffrey S. G.

I've used Heritage House several times for cutting acrylic templates using their laser cutter that I use for guitar building. Communication is always great and they ensured I had the information necessary to make sure that the cutting files I provided them were properly formatted for their use. In all cases the turn around time on the templates has been very quick and the templates are well cut and sorted for pickup. The staff in store has always been friendly and helpful.

Daryl H.

Some of the worst customer service I have ever had. I am trying to start a small business and trying to get better volume pricing from these guys. My customers are not the one or two trophy clients. They want good pricing for volume purchasing. My newest customer wants a minimum of 50 pieces done with a price that reflects that volume. Needless to say it must be nice to drive business away.

Anne M. T.

We love Heritage House Trophies & Awards. We used them on multiple occasions, the work quality has always exceeded our expectations, the staff were courteous and helpful and costs have always been fair. These are community minded business people providing excellent customer service. Highly recommended for your trophy and award needs!

Ralph H.

I phoned to confirm that they were open as I had to travel some distance to their shop. When I arrived, there were no other customers and there were two men in the room behind, working on computers. One looked up for a moment when I entered then went back to work. I decided it was something critical so waited patiently for 10 minutes. I looked about the shop and was quite impressed with the offerings but, after a 10 minute wait with absolutely no attempt to serve me, I left the store and drove home. They appear to have a good business but their customer service leaves much to be desired. I was bringing a good project to them but will look elsewhere. Too bad.

Lauren

I heard that they changed their store front into more of a boutique gift store and I was so pleasantly surprised. There were amazing locally made wood gifts and signs, engraved memories, and so much more. I bought 4 gifts there for people who will absolutely appreciate it. I 100% Will be coming back and recommending anyone I know to find a uniquely made thoughtful gift.

Anni B.

Dieser Laden hat so viele schöne Einrichtungsgegenstände. Super schöne Deko und Gläser, Schalen und Servietten die außergewöhnlich sind.
Ich wünschte ich hätte viel mehr kaufen können.
Meine Wohnung wird mit der neuen Deko wirklich wundervoll aussehen.

Die Mitarbeiter sind sehr freundlich und haben individuell für mich ein Türschild für unsere Nichte angefertigt.

Ich werde gern wieder kommen!

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This shop has so many nice pieces of furniture. Super nice decoration, fruit bowls and so many beautiful things made out of wood.

I would like to buy a lot more.
My apartment will look wonderful with the new deco.

The staff are very friendly and have individually made for me a door sign for our niece.

I will gladly come again!