High Ties Cannabis Store - Embrun Ontario - Embrun, Ontario

Soukthavone Insisienmay

Excellent service à la clientèle! Ambiance chaleureuse et accueillante. Bon prix!

Agnes G

Every time I go the budtenders are super friendly. Everyone that steps foot in the store has a smile on their face because of that. Thanks for being awesome

Melissa Cohen

September 2024, 10:30 am.
This place has always been nice before. However this employee by the last name Melrose was very unpleasent and rude.

She looked miserable upon arriving, now she didn't mind me picking up the online order my boyfriend made under his account / name. But flat out refused to take the 20% gold discount card cause I wasn't my boyfriend himself. ?

I told her I came in weekly and the other staff have no issue, (they have a note on his file saying I can pick up for him & use the discount card) after she read the note I had to then show picture I.D and was told that because she doesn't know me personally she will not apply the discount. I didn't argue further, As she was rude and embarassing me infront of other customers. I paid and went home. I checked my receipt and saw she DID give me the discount ?‍♀️ then what was her problem? This woman often combats with other customers making this location experience awful. I rather go to the other high ties up the road, just to avoid her.

Terie Cooper

Highly recommend shopping here!. The staff are all amazing. Always friendly and happy, Knowledgeable with an understanding of the products they carry. Take the time to know your preferences and make your shopping experience breezy and fun.

Alexandre Deschamps

Best store. Friendly and knowledgeable staff. Efficient, but don't make you feel rushed. Not sure what you want, talk to them about it. They'll help you find it. Special shout out to Nick. Lad's got a great memory. But everyone there will treat you right

Jennifer Gosson

The staff here are awesome 5/5. Selection is 4/5 to 5/5 depending. A few things I'd like to see in stock that aren't but also they have had stuff in stock that I wouldn't have tried were it not a staff pick or simply available when I wanted to try something new, so overall good selection. The delivery is an amazing service run by the same amazing staff. Worth going here over other dispensaries for the great service alone. I like the my ties program. Wish it could be used with delivery though, instead of only in store. Always clean location and well stocked when we visit in person. Easy to get to, on the main strip in Embrun. Great sales. Good prices. This is our regular dispensary. They've never gotten an order wrong. Good times 🙂

Lise Cleroux

I find that your staff is very knowledgeable and friendly. They give great recommendations when I want to try something new.

jean-paul Laprade

First time doing a review just to show how frustrated I am with high ties embrun! My gf did an online order for a few items and payed online. I went in to pick up the order and upon arriving the staff told me the order wasn’t paid for. I had my gf bank card and used to to pay for the order. Once I got home my gf checked her online banking, and what do you know she paid twice. She called them to explain the situation and said they’ll refund the order and may take 3-7 business days. Here we are nearly 1 month later multiple calls later and still no refund. She went into the store today and was told “it’s out of our hands”! She even offered to get the same order again and they said no. Horrible customer satisfactory! So many other store in town we will not be coming back here.