Hot Topic - Vaughan, Ontario

Danielle B.

Legoland tres belle attraction pour les enfants toute faite de lego

Jérôme C.

Sympa

Jana M.

Decent selection of licensed merchanise here, from bands to animation. Prices can be a little high.

I have been to this Hot Topic for years and the customer service is basically non-existent. No greetings, no eye contacts, nothing. The employees just stand by the cash register and chatter amongst themselves and blast their music on the overhead music system.

They seemed annoyed when you ask for their assistance. Or take minutes to acknowledge you at the cash register.

Helya G.

I love hot topic so much. The costumer's are so nice. And I can always find the things that I want.

zou T.

Good idea, bad execution; and also one not so polite and welcoming salesperson.
Btw when you ask info of management they say the do not have even a card lmao

starbucksShane

Visited a few weeks ago and was extremely disappointed. There were more employees than customers in the store, yet 4 employees were standing around talking to each other. They glanced at me but continued their conversation, completely ignoring my presence. I waited for about 2 minutes at the cash register to be acknowledged and assisted, but it felt like I was an inconvenience to them. As other reviews have pointed out, it seems like it’s more of a burden for them when customers come in to shop. As someone with over 15 years of experience in the retail industry, this is atrocious behavior. I will not be returning to this location.

Mafia T.

I Entered this Store for a Friend to pick up some Tanjiro Funko Pops (limit of 2), I Tried to Help People out to pick this item up due to the weather conditions and lack of time of commute for them but the Employee named James, Whom Assumed that it was my second visit to the store just because I’m a visible minority, this is unethical and disgraceful for an employee to act such a way due to the assumption of an Asian individual, I’m not his friend or colleague it was very unprofessional. Head Office should audit this location on how they treat People with Respect, dignity, and equality. I gave him a chance to rethink about his decision. It’s too late, The consequence of this act should be termination. Attached are photos of the stock left and I couldn’t purchase any items due to the enforcement of rules upon a near future purchasing customer, incompetency at its finest.

Sarah C.

This past Sunday I visited this location only to walk in feeling like I wasn't welcomed and was a burden to the employees more specifically, the manager. When I asked her for help she was blunt, rude and seemed uninterested in providing any form of customer service. Typically the employees are very welcoming and friendly but this manager ruined my shopping experience at this location.