Island Ford - Duncan, British Columbia

burt S.

From the day I clicked on a vehicle I was interested in up until I drove off the lot - Matt Cadzow was attentive, professional and courteous all the way!
Vehicles and pricing are similar across dealerships, but what sets them apart is the personalized service and the staff. Matt knows his products, and best of all he listens to his customers' needs. He knows to build trust and rapport and goes from there. It's really refreshing to go to a dealership where they sincerely treat you like a human being. Matt and Island Ford will have my business again and I encourage you to give them a visit for your next vehicle needs!

Jeff L.

0 pressure with sales. Charlton knew I had done homework on my vehicle and was relaxed and pleasant. Danny was extremely helpful with financing, his explanation of things, and listening to my needs. Will be going back in the future to hopefully have the same treatment. Very happy with product and the sales experience.

J.R.

Many thanks to Robbie "Big Wheels" Martin at Island Ford! I am so happy with my new truck and really appreciate the overall experience. I felt comfortable the whole way through. Robbie is super busy around there, but always made time to come and check on us and update us during the processes he was not involved with. I'd highly recommend Robbie if you're looking for a new vehicle. I also really appreciate Sandra in Financing. This can be the area of new vehicle process that can be daunting, but Sandra never fails to make it pleasant. This is the 3rd vehicle we have purchased from Island Ford. Their commitment to service and quality product will always keep me coming back.

pdkiwi

Matt C and the rest of the team were so pleasant to work with. They truly care about you and finding the best vehicle for you! Would recommend everyone I know to do business here. I’m very happy with my new Civic!

Quique Q.

Exceptional Experience at Island Ford with Carson!
My recent experience at Island Ford was truly outstanding, largely thanks to our fantastic salesperson, Carson. From the moment we stepped onto the lot, Carson was incredibly welcoming, knowledgeable, and genuinely focused on helping us find the perfect vehicle without any pressure. He patiently answered all our questions, thoroughly explained every feature, and made the entire process enjoyable and stress-free. Carson's professionalism and friendly demeanor made us feel completely at ease, and his transparency throughout the negotiation process was greatly appreciated. We drove away in a vehicle we love, feeling confident and happy with our purchase. If you're looking for a new Ford and an exceptional buying experience, ask for Carson at Island Ford – you won't be disappointed! Thanks! J&A M

The P.

Dave (Ford) Faithfull was awesome. He helped me through the whole process, from spotting my new wheels online, to delivery in person. The whole team was fantastic including Jenny in financing and Heather with my insurance needs. Kudos go out to their manager who stepped up in a big way to save me some money. Thank you all very much.

Ken M.

Service advisor was excellent. She found a few services missed by the Victoria Ford dealership.

Tara explained you have prepaid maintenance and the transmission service and spark plug replacement were missed and overdue.

I left my truck for the day and all the services including the missed ones were completed.

Service was done well and picked at promised time. Car was washed and vacuumed.

I will come here again for my 2022 Ford Maverick with 110,000km and would recommend this shop

Cheers Ken Chemanius 👍

Mike H.

After years of terrible service with Victoria Hyundai, I finally decided to get rid of that vehicle and was referred to Ford through an acquaintance. My sales person Dave was really great. Very upbeat and communicative. The process was painless and enjoyable, which is a lot more than I can say about my experience with Hyundai.