JM Automotive Cold Lake - Cold Lake, Alberta

Gurjinder K.

Great service in cold lake. Good and clear communication with customer. They did a great job when i went there for the engine light issue. Especially Justin did a great job. If somebody have any problems then I would recommend them for sure.

adam F.

Worst customer service In cold lake. So bad I’m writing a review for people to know, “never wrote a review in my life.” Vehicle has been there for 2 weeks for a sensor. Got ahold of them, told me the sensor would be In The next day. Waited never heard anything from them. Called them the day after on a Friday morning and was told the sensor is there and they will “get it done right away”. Went to pick the vehicle up later on and they didn’t move the vehicle at all. Told it will be done Monday. They wouldn’t answer the phone all day Monday and all morning Tuesday. Went in to the garage and they informed us the sensor was faulty and they had to get another one. Took the vehicle else where.

Glen H.

Came into Cold Lake and my fan belt blew in Walmart parking lot, contacted JM Automotive with a recommendation from local mechanic, Mike answered the phone at 1200noon on Friday. I told hm I was from out of town and had a problem. Mike said brig truck into the shop and we will look at the problem, 3 hrs latter on African, I had new bearings and a serpentine belt replaced .was back on the road back to Saskatchewan. I was very expressed with the willingness to fit me in, the professional attitude and the willing ness

Mitchell W.

Highly recommend!! Always friendly and happy to help! Mike and Justin always go above and beyond to help their customers.

michael B.

Ive got a bad,bad,bad experience on that shop..never will i ever come back to jm auto id rather do it myself or send it to dealership and spend a bit..

Jessica D.

I have gotten an oil change here and need some work done on my vehicle. He offered me way better prices than anyone else in town. Good guy and very honest! 👍

Stevie

Took my vehicle here for an alignment. 45 minutes after dropping it off they called to inform me there was another vehicle stuck on the alignment hoist. No problem, things happen and I was understanding. The said they would have my vehicle done the next day. Fast forward to 3pm the following day. No phone calls or anything. I finally called to see what was going on and was answered with "we probably won't get to it today"

A simple phone call letting me know probably would have been in everyone's best interest but we wasted 2 days instead. Needless to say I came and got my keys. Only reason it's 2 stars instead of 1 is because they never pulled my vehicle into that disaster of a shop.

VIKRAM S.

Such a bad experience, never suggest anyone to get your car repair as it's my fourth time going back to him to fix the same issue which he installed ( ball joints ) unexperienced mechanics, I spent almost 750$ and nothing repaired correctly , the issues are still like the same
Seriously the most worst mechanic shop in the entire cold lake !