Kindred Spirits of PEI - Kensington, Prince Edward Island

Massiel F.

I spent the minimum amount required to become a customer with this company. I had slow sales and did not reorder until two years later. After making an online order and paying for it someone called and said they no longer deliver to my area. They said they would deliver it to Charlottetown about 20 minutes from where I am. I went to Charlottetown and the order wasn't there. I called to complain and a rude woman told me it was my fault because I said I might not be there until Thursday. I drove back and called again to speak to a manager. The manager told me he canceled the order because I was too small to deal with and he had spent too much time on the order as it was - - this after spending the required amount to become a customer. Order your stuff from somewhere else.

paul K.

It disturbs me when someone tells only their side of the story but (nowadays) it crucifies the target..... to me it's a form of bullying in public. This too is not a large company (Kindred Spirits) and they deserve all the business they can get (especially considering how Amazon and internet shopping is stealing the very life and survival out of Main Street North American.

My business also is not large, and in a rural town. Yet whether at a trade gift show or over the phone, I've been treated with unusual thoughtfulness and honest by Kindred Spirits people. I cannot say the same for one particular Atlantic rep for a large Toronto wholesaler (by catalog and her recommendations saying they were good sellers, I bought stuff where even the wholesale price is higher than what I could get for retail.... more expensive and no better finished than cheap stuff you find at Walmart.

Everything we've bought (and they quickly shipped) from Kindred Spirits has sold exceedingly well. PEI isn't that large; if you live there and run a tiny business, shipping or deliver costs; so you should either go pick it up or have it delivered at YOUR expense, like the rest of us.

I personally could not be happier with Kindred Spirits; their service, attitude, integrity, accessibility.... all are superior to the big-city boys.
Next time Mr. Complainer, go to see them directly and first sit down, ask how things can be worked out regarding size of orders and delivery/pickup. There's no reason why I, who pays for my own shipping, should in essence pay for your "free delivery." With your attitude, you;ll stay tiny because that's what your thinking is.

Heather S.

Excellent Service and prompt delivery - thank you so much for the follow up on a few items that I had forgotten in my initial order and you knew that I probably wanted them - that was very helpful! Looking forward to another great season working with your team!

Leon H.

Heather was helpful and accurate for my order. Appreciated all your helps!

Jim C.

Good