Lindt Chocolate Shop - Conestoga Mall - Waterloo, Ontario

Raghunath K. R.

The Lindt Chocolate Shop at Conestoga Mall (550 King St N, Unit N15) offers a delightful experience for chocolate lovers. The shop is compact but well‑organized, filled with beautifully wrapped gifts, truffles, and boxed chocolates—plus occasional promotions and pick‑and‑mix options (though you don’t select your own by weight: staff do it for you) .

Staff consistently receive praise for warm, attentive, and knowledgeable service. Reviewers highlight individuals like Daisy and Nicholas who explain the flavours, recommend popular assortments like teddy‑bear bags or truffle selections, and often provide free samples to guide your choices .

Some shoppers note that pricing can feel high, especially for pick‑and‑mix and gift sets—but many feel the quality and service justify the cost . On busy days (especially weekends), the small store can get crowded and lines may form, though the atmosphere remains friendly .

In summary, the Lindt shop at Conestoga Mall is a charming destination for gourmet chocolate gifts and indulgences. Excellent customer service, beautiful displays, and high‑quality confections make it well worth a visit—just be ready for premium pricing and light crowds at peak times.

Bogdan A. R.

Thank you Nicholas for your help in selecting the gift for our friend's birthday.
Very professional and courteous and friendly.
Definitely, we will return.
We wish you all the best.

Chinweike O.

I went into the store today to get some gifts for the mums in my life and was really pleased with the sales and the variety they had! Salena and Nicholas were such a pleasure. If you ever stop by, ask for them! They listened to me and were so helpful when I was trying to select flavors, making recommendations on the best bang for my buck and providing their own experience with different flavors. I love this store in general but don't visit often enough! Looking forward to being back.

Also, the store is SO organized. Like, everything is so easy to find. I recommend going on a random day of the week if you have time because otherwise there's a line. And you know it's good when there's a line.

Aaron S.

Best bang for your buck with this promo going on. Store is well presented with a wide range of chocolate truffles and even a Ghiradelli wall. The sales associate Daisy was delightful and provided outstanding customer service. This location would benefit from adding the ice cream section but it's already a dangerous place for chocolate addicts like me.

Erik T.

Helpful and friendly staff. They were fun to talk to and helpful in finding things to try and offering their thoughts and opinions on the chocolate we were looking at. Lots of flavours for the truffle balls available at this location, it can be a trap, and you end up leaving with more than you came in for. I walked in looking at flavours with no intention to make a purchase, but we got a bag of truffle balls.

Paula F.

I always have a phenomenal time when I shop here, always finding what I am looking for. What makes this store the best is the customer service. I was assisted by Daisy and Manisha, who might I say are amazing and very easygoing!!! They made my time shopping much easier and it also ended up being very informative - letting me know about their new membership program “MyLindt Rewards”! Thank you, you two!

Emmanuel J.

Definitely the best store and the store manager. Matthew, the store manager is the kindest person and the customer experience is so amazing. Yesterday, I was in the store and today I am back (ofcourse, with a bag of Lindt). Best place to buy gifts....

Devan S.

I visited this placw yesterday and must say that this is one one the best shop I visited currently. I was welcomed by associate named Sarita, not only she helped me in understanding the flavors of their pick n mix section but she only explained the deals going on in store.I really liked her positive attitude which made me buy alot of gifting options.