MacLeods Scottish Shop - Stratford, Ontario

April S.

Updated below. Despite the extreme heat wave, myself, mom sister and adult daughter ventured out to explore your store as we have in the past there was no near by patking so we parked a few blocks away and walked to your shop sipping our water so we wouldnt get heat related illness. We were in your shop for 30-45 min i had approached one of your employees and asked if i could use the restroom sonce i had been drinking alot of water. She directed me to a public restroom about a block away. I did not want to leave my senior mother so i held off. I made a few purchases and left with my little crew. O told my daughter we needed to find a washroom as we were patked in the oposite direction of the public restroom, my daughter then asked why i did not use the washrrom at your shop? I told her i asked and was denied and she said well they let me use it. My daughter who made no purchases was permitted to use the bathroom and i was denied after spending money. This upset me im not sure why i wasnt allowed but others were this really hurt my feelings. Im not sure if this is a age thing since my daughter was close to the ages of the employees or if smothing was wrong with me but many hours later im still upset by this mistreatment. I was fine having to wait to use a restroom else where till i found out i was discriminated. This is very hurtful. Thank you for ruining our almost perfect weekend.

Update. Response to your reply. The washroom was accessible to some customers but i was not permitted, that is when it became a discrimination issue. I was discriminated. It was hurtful. The washroom rule should apply to all customers and not exclude one. That is discrimination and again hurtful. If you took the time to read and understand my post i was understanding that the washroom was private and willing to find another restroom i just wasnt expected to be treated poorly.

John A.

Visited McLeod’s Scottish Shop to purchase a kilt for my son’s wedding was greeted by the Rob Russell who took the time to explain to me that different manufacturers use slightly different dye lots to produce their kilts . Unfortunately I had found that the hard way purchasing a kilt on Etsy that was supposed to be my tartan but was not even close 😳 With Rob and his staff’s help they measured me for size expedited my kilt order as well as some other items had them back in time for the wedding 🙏 I couldn’t have had a more satisfying experience and I thank Rob and his staff for their expertise and care John Anderson

Andrew M.

Great staff. Great service. Great products. Mostly imported products so you do have to pay a premium. I bought my kilt and accessories here.

SNorman100

I got my clan tartan kilt for my wedding here. The staff are amazing! I’m so happy with my kilt. They are knowledgeable and professional. They didn’t try to upsell anything I didn’t need and were upfront about pricing and how long it would take to be ready. They even have clan bow ties for infants!

Aswani D.

Nice little shop to get Scottish items. Some tacky items and a little overpriced but nice to visit. Service is friendly. Lots of hats to choose from but most are Irish. No bag pipes though lol.

Ombre V.

The wool is soft and a lovely quality and their customer service is absolutely fantastic! Would happily purchase from them again!

Sarah N.

Absolutely love the shop! Quality creations that keep you warm in winter and display beautifully during the sunny months!

chad S.

Fantastic shop went to get my kilt and outfit for my wedding last summer they were nothing short of fantastic! Great customer service very friendly and helpful, I cannot recommend them any higher if you need anything Scottish kilt wise or other go to MacLeods