MOXIMOXI - , Ontario

Artstyle V.

I recently visited Moximoxi, and I love it! The store has a great selection of skincare products that really work. I found some that made my skin feel amazing.

They also have a nice variety of healthy foods and snacks. I grabbed snacks, and they were delicious!

The store is beautiful, and the staff is super friendly and helpful. I’ll definitely be back for both skincare and food. Highly recommend checking it out!

Audrey P.

MoxiMoxi is such a cute spot! They have all the best Korean skincare, delicious snacks, and amazing hair products. The staff is super friendly and helpful, always ready with recommendations. If you love Korean beauty or food, you’ll definitely want to check this place out! 😍🩷

AJ V.

The staff are very friendly. Initially, I thought the store was still connected to Mumuso, but the staff informed me that it had recently been renovated and transformed into the new Moximoxi store. The atmosphere is fresh and inviting, with a modern vibe that reflects the brand's unique style. I'm so excited with there new stuffs with mix of Japanese and Korean products 🩷

Word A.

Moximoxi has a great selection of Korean skincare and Japanese food! Their products are authentic, and the prices are reasonable. The store is clean, well-organized, and the staff is super friendly. Definitely my go-to spot for K-beauty and Asian snacks! They also gives out a lot of freebies! 💖

Jenny P.

I hope this message finds you well. I am writing to express my disappointment regarding a recent experience I had at your 5095 Yonge Street location.
My daughter recently received a lamp from your store as a gift for her 10th birthday. Unfortunately, we already own the exact same lamp, so I decided to return it. The item was in perfect, unopened condition, with all original packaging intact, and I came to the store within 7 days of receiving it — well within what would reasonably be expected for a return or exchange.
I did not ask for a refund; I simply requested store credit so that my daughter could choose something else from your store — perhaps a different toy or item that would make her happy. To my surprise, I was told that there are no refunds or exchanges allowed under any circumstances. I understand that every store has policies, but I was shocked that even a store credit was refused.
I explained to your staff that in Canada, consumer rights protect customers in situations like this, especially when the product is unused, unopened, and presented within a reasonable timeframe. Unfortunately, the staff still refused to accommodate the request, and I left the store feeling incredibly disappointed. My daughter was very upset, as she could have chosen something else she liked from your lovely selection of toys or other products.
I truly hope you will consider revisiting your policies or, at the very least, allowing for exceptions in reasonable cases. Good customer service and flexibility go a long way in creating loyal customers.

Jess

Audrey is so kind and rob was very knowledgable about all the products. If you’re looking to get kbeauty skincare for a good price, I definately recommend this place. The place was so clean, smelt good and tidy. They also have Japanese haircare😍

ghazal A.

I recently visited Moxi Moxi store and had the pleasure of being assisted by Marc. I just wanted to take a moment to share my experience. Marc was professional, nice, and genuinely helpful throughout my visit. His customer service skills are outstanding, and he went above and beyond to ensure I found exactly what I needed. It's rare to encounter someone so dedicated to providing a great shopping experience. Thank you, Marc, for your excellent service! I will definitely be returning to Moxi Moxi store.

Adrianna C.

The outstanding customer service Aubrey & Rob gave was a 10/10!! Every question I had about a product they answered it honestly and kindly. Thank you so much! I love my skincare routine even more now!!!