RM Auto Customs - Tweed, Ontario

Neetsie B.

I am extremely satisfied with the service I received from RM Auto Customs. Not only is the staff highly qualified and experienced, they are also very respectful and personable; treating the clients like people and not price tags. The quick response and repair turnover time was also a major plus. I can truly say that RM Auto customs services are fairly priced and the quality of work is top notch! I highly recommend this shop for vehicle repairs and body work. RM Auto customs is a wonderful addition to our Tweed community! Thanks again RM team!

Brooke &. M. O.

RM Motors Customs was gracious enough to host our car washing fundraiser for Turning Pointe Dance Studio. Not only did the owner allow us to use their property, but he contributed by supplying the water and all necessary supplies needed for washing cars. Also, his staff jumped in to support the girls washing the cars, which kept the flow of traffic going. The owner and staff were so approachable! The owner went above and beyond for our fundraiser by also making t-shirts for all the dancers working and by buying all the dancers and his staff food/snacks/water. Without RM Motors Customs we would not have been able to host such a great fundraiser and we hope to make this an annual event

Matt L.

It was a great place to go I spent thousands on two cars over 2 years or so...had a great rapport wanted to keep it....great quality work. Always was respectful. When I tried to communicate about a few issues after a repair I was suddenly treated like I was the problem. I'm not sure why they told the owner I yelled and cursed at staff it's not even true. I really was loyal to them and liked everyone we were good. I can still recommend their work, but I'm just disappointed that it had to come to that in my own customer experience. I would've given them more business. I still would, if they ever called to apologize. I'm always willing to forgive someone.

Lynn F.

Had the interior of my car done, not long ago. Outstanding customer service and the quality of the work done was absolutely perfect!!

Everyone was so polite and extremely helpful, knowledgeable, quick and very efficient !! Remarkable price for the finished product!!

I most certainly will be a continuing customer!!

Grateful and thankful I am!!

Moore

I absolutely love RM Auto, their entire staff are so friendly and knowledgeable. The mechanics are extremely honest and will tell you what repairs can wait and what needs to be repaired right away, or if they think it is not worth repairing the vehicle which as a single parent with no mechanical knowledge is very appreciated.
I have never had anything but the best experience at RM.
Today I stopped in and asked for them to help me with removing a lens cover so I could replace my rear driver side brake light as the screw was so rusted it was falling apart on me. They fixed it all up free of charge as they said they know I am a local and a Mom and were happy to help.
You cannot ask for more from a mechanic shop.... honesty, integrity, care and concern for their customers and appreciation for their community. I will always recommend RM auto to anyone looking for a mechanic shop.

Greg G.

My truck was basically disgusting. I use it for work and have two kids who spill everything. RM made it look like brand new. I couldn't believe the work they did, it was absolutely incredible.

David B.

absolutely disgusted, price wasn't as quoted, tire pressure was grossly overinflated, wheels grossly over torqued, they installed used wheel weights, couldn't be bothered to install new valve stems. My son who came home from university to have his wheels changed out waited in excess of 3 hours with no explanation for the delay. And yes, he had an appointment. first and last time we will use this business. Hope you feel happy with taking advantage of a university student RM auto and providing shoddy work

James S.

AC quit working so I dropped in at 8:45 AM without an appointment. They got on it immediately and I was out the door with cold air at 9:15. Friendly staff and a clean (and very large) shop. They also offer custom work, paint & body and detailing which is a big deal in a small town.