Second Nature Boutique Bayview Village - North York, Ontario

Hanna E.

Wow ! What an experience for over 30 years!
Professional, kind and caring, honest and friendly. They treat you like you are a family! Girls at Bayview Village are awesome and the best ! Thank you for being there for us! Congratulations on your 50 years in business!

N M.

The staff here is very professional and polite. I had the pleasure of visiting this branch. Not only they have a wide variety of designers to choose from, they’ve also kept items from low to high costs. This allows the customer to feel comfortable in picking something for a party when on budget. Most consignment stores in Toronto are only interested in buying and selling of Premium designers such as Chanel or Hermes but the reason why I love Second Nature the most is because they have something for everyone! I can go into their boutique and come out with something for $50!

Kaitlyn O.

Came in on Dec/11/2024.

Came in originally for the LV speedy with the giant monogram, after close evaluation the item had MARKS and STAINS that were NOT listed on the online website, (came from Alliston Ontario) I did however leave with a different product, I absolutely ADORE the item I bought, but the staff was VERY unwelcoming. my mother and I came in and one of the members said to the other “keep an eye on them”, very unfortunate because I felt super singled out. And not the expectation nor the experience I wanted to have my first time
Arriving. VERY shocked to be treated that way.
again I absolutely love the LV bag I bought. but unfortunately will no longer be a paying customer,
I feel the staff should be evaluated and not judge based on what I was wearing/looked like.
2 star because the bag I got was very nice and reasonably priced.

Mona F.

Stay away from this store and their rude employees! I have been a frequent customer at this store, having purchased many items. However, I had an awful experience recently there with a very rude staff member, an older lady. When I inquired why a second-hand item was priced almost the same price of the same new item on the original retailer website , she said that it’s not true and when I said it is and I can show her the price online, she rudely said “I don’t need you to show me the price” and very rudely continued by saying , “You know what. Then This purse might not be for you!” And took the item away from me while walking away. When I confronted her about her disrespectful behavior, she did not even bother to apologize. I am sure with this rude behaviour They will be losing lots of customers including me for sure! No wonder they have not a good review and there are some other reviews complaint about how rude and disrespectful they are toward the customers! They even don’t deserve a zero star! Work on your ethic more so you can sale more! I wont give you the business of you don’t know how to respect people! I feel afraid for the owner; instead of allowing this to continue, they should ensure they behave appropriately and respectfully and practice much more the basics of morality!

grymini C.

I drive almost an hour and half to this store because It’s always an amazing shopping experience. If I don’t have anything in specific to buy I explain to the staff what’s been on my mind lately and things I’ve been seeing in passing and they always put in great effort to show me things they believe I will like. I’m not pressured into things and even if I’m shown something I wouldn’t pick myself, I’m pleasantly surprised at times. Please don’t be a shy customer and ask questions! After visiting this store for the first time and being listened to more than ever, I now converse more with every sales associate I meet!

Rod

I love shopping for my wife there. Friendy staff takes the time to listen to what I am looking for and even helps to correct me if I am not clear on what my wife would like. Every time I go, they have a variety of different clothes and accessories that my wife adores. Thank you Second Nature for the great service. 😊

Anita K.

Very bad customer service. Watching you like a thief stop that

chloe

I love shopping at Second Nature Boutique! The entire team is so friendly, and they have a unique selection of pieces that you won’t find elsewhere. I’ve found the coolest pieces from Bottega, Chanel, Louis Vuitton, among other luxury brands for a fraction of retail price in excellent condition. So happy to have found them! Here is a photo of their Wool Chanel Jacket!