The Cottage Boutique Chilliwack - Chilliwack, British Columbia

Beth

Lovely boutique!! I did an online custom order. They keep me updated through the whole process. My free people item arrived speedily and it was way cheaper than paying all the duties. I will defiantly be ordering from them from now on.

Andy R.

I try to stop in to this store whenever I’m in town. I also order a lot of their stuff online. Everything comes so fast , packaged so beautifully and smells define.
I love all the brands they carry and it’s way cheaper than other stores. I just ordered a free people item from their custom order section. I didn’t have to pay duties or taxes and it was even discounted.!! Will for sure be ordering from them again!

Laura

My remote, online experience with this store has been frustrating. Phone calls have been wholly unanswered, emails are _occasionally_ responded to but with only vague statements that they will investigate. In the almost *8 weeks* since I submitted my order there has been no significant updates or tracking information provided. At this point I don't know if this is fraudulent business, incompetent communication, or some extraordinary circumstances.

My recommendation is to select another vendor for your needs.

Edit: March 26

Well it seems like the review above was a catalyst for the store to finally reach out to me to attempt to resolve my issue. After a short flurry of emails the package was officially deemed lost and a full refund agreed on (the item I wanted is no longer in stock). However, many weeks later, the refund still had not arrived and I have had to pursue a claim through my credit card company.

Interestingly, the original item is still listed on their website - despite it no longer being available from the supplier. Tread carefully when purchasing online; this store seems happy to complete transactions without ensuring availability, delivery or customer satisfaction.

Angela C.

I went here by accident, but definitely enjoyed the visit !
First you’ll be greeted by a wonderful scent.
Their staff on shift Abbie & Kaylee were one of the most welcoming and helpful staff I have seen in all the boutiques I’ve been in. They’re super lively and knows what a real customer service should be.

I was there to window shop but I ended up bringing home a lovely dress 💕 They have an assortment of products from apparel, house stuff, candles and they also carry products from other local businesses.

A great place to shop at when you’rw around the area 🫶🏼

A W.

Such a sweet little boutique! I visited twice this week- once by myself, and a second time because I had to show the store to my sister. Lots of fun novelty items, and some small local brands. Lovely atmosphere inside. Somewhat pricey, but not more than expected for a local boutique and comparable with similar stores' pricing in Chilliwack. Will definitely be back to check out new offerings in the next few months!

Braxton

My mom loves this store, I always get her gifts from here.

Nicola P.

Such a cute shop. I love to buy my candles here! You have to check out the Capri Blue Volcano candle! Bonus…the staff are fantastic!!

Heather M.

Will the pants EVER arrive that I ordered in JANUARY?!