vBike Canada, Electric Bikes - Concord, Ontario

Ken C.

We’ve had our V-Bikes for close to four months now and we absolutely love them. The sale and pick up of the bikes was great. There is no high pressure sales pitch from these guys and they seem genuinely interested in only selling you what you need. We had a small issue with our Cito-20 and reached out to enquire about service. The response was almost immediate and booking the appointment using the online appointment portal worked flawlessly. We had our appointment confirmation within minutes. Repairs were done promptly and they even took the time to go over the bike and conduct a quick check up and made a few minor adjustments. I can’t say enough about how well we’ve been treated. I wish we could give them more than 5 stars.

Sadegh M.

I purchased a Lexo 20 (750W) from VBike, but when the bike was delivered, I noticed that the specifications did not match the information on their website. I informed the delivery person right away and wrote on the delivery paper that if the information was incorrect, the bike should be returned.

The VBike delivery person picked up the bike and left, and shortly after, the company messaged me saying they would issue a full refund. However, it took 10 days, during which they caused me a lot of stress. At times, they even told me to contact PayPal myself to get my money back.

Eventually, I called PayPal, and after 3 more days, I finally received my refund.

Additionally, I was very upset that the delivery person took a picture of my driver’s license without my permission.
Overall, the experience was frustrating, and the product did not match the online description.

Ilyass C.

My first e-bike. looks amazing in matt black, very easy to use and bright screen, works in pedal assist (PAS) and non-PAS modes which is important, has 5 levels of PAS and can be turned off completely. On manual, the riding is easy. Using the PAS modes takes a little getting used to, but great for long straighter rides and hills. I have had close look at the engineering in this bike, and I am very impressed with the quality.

Nazanin N.

I recently purchased a CITO 20 and I couldn't be happier with my decision. The E-bike is well-built and the electric assist feature makes riding a breeze. The battery life is impressive and the overall performance of the bicycle exceeds my expectations. I highly recommend this electronic bicycle to anyone looking for a convenient and eco-friendly mode of transportation.

J C.

I love my new e-bike. Vahid and his wife were awesome to interact with. Customer service was perfect and 5 stars for the price. My e-bike also came with lights, horn,bell,turning signals,fenders and rack all included in the price- less than 2 grand!!!!! 😯 Incredible.

Paria K. S.

I have never tried a motorcycle in my life since I was afraid of the speed, but e-bike gives you the feeling of riding a motorbike while you are feeling safe! You can always choose if you want to use it as a bicycle or get some help from the e-motor that it has!
It was one of the best experiences I had and I would suggest people who are tired of biking the hills, and want to have a motorbike but being safe to get one!
Just try it once, there is nothing you wouldn't like about it!

Sarah Y.

I purchased my bike last summer, and I couldnt be any happier.
I ride this bike pretty everywhere now and its become my main mean of commute.
They also have a great customer service and they are very responsive to any questions or concerns.
Definitely recommend!!

parisa M.

highly recommended for those working in downtown Toronto or populated area where you cannot use your car. It is environmental friendly, zero emission but also fast!!! you can use it without assistance when you feel like doing some exercised and then enable assistance when you are tired. enjoyable experience with great price.