Wheatley Wares - Ancaster, Ontario

Luna M.

Had a great experience shopping with Mike! He was super helpful in choosing the right grooming tools and showing me the best way to use them. He was kind, knowledgeable, and made the whole experience amazing. I’m really happy with my purchase and the great service!!

Andy

I wanted to start off by saying that Mike is amazing and his customer service is exceptional. I was inquiring about a couple of items and Mike was super friendly and knowledgeable. I had the pleasure of visiting his place and he took the time to go through everything with my wife and I and explained all the products in detail. He turned on the products for example like the clippers and blow dryer and showed us specific features which was helpful. I would say top notch service for sure. Great quality items. I will definitely be repurchasing from Wheatley anytime I need something for my fur baby.

Chih C.

So happy to found have this retailer which provided a local and very well priced option for Christensen products. My order was processed in half a day on the weekend and I'm very much looking forward to ordering again.

Maggie N.

I was looking for better grooming tools for my 3 cats with constant mats, resisted and even ran away whenever I tried to brush them.

I searched the internet and found some good quality Chris Christensen (C.C.) combs but I have no idea how they work and whether they are suitable for my needs. I called C.C. but nobody pick up the phone.

Then, I contacted one of C.C.'s Canada distributor Wheatley Wares and Mike answered the phone. He was extremely knowledgeable, friendly and helpful! Mike patiently listened to my concerns, answered my questions regarding different products, and he suggested similar products with different prices.

I contacted Mike several times by phone and email. He was always very responsive and professional. He even helped me changed my order a couple of times until I got everything I needed with the best deal! I am very impressed with his customer-centered approach and am grateful to his helpful suggestions.

Mike shipped my order immediately but Canada Post encountered a processing error and they didn't deliver my package on the confirmed arrival date. I was worried about my package. So, I informed Mike about the delay and my anxiety. Mike reassured me that it will be sorted out soon... sure enough, I received my package the next day.

My cats liked the C.C. wooden pin brush & the C.C. & Eye Envy buttercombs, and I'm still working with them on the C.C. Karben slicker brush and the iGroom detangling spray.

Thank you Mike for your support! I recommend Wheatley Wares and especially Mike to anyone who is interested in finding grooming supplies for their furbabies! They have amazing customer service, competitive prices, and quality products! They care about their customers and their bottom line.

Jason W.

Amazing customer service, we accidentally had picked to of the same item instead of one of each, no problem exchanging at all , and super friendly

Megan V.

Mike has amazing customer service. More than willing to help out with any questions. He has amazing knowledge about the products. Showed up unexpectedly thinking that it was a storefront but it is a warehouse and he had no problem helping us out and made sure we still left with the items we were looking for. Definitely will be shopping again!

Flavia L.

I couldn't be happier, and I'm so glad I found this company; they have amazing products and fantastic customer service. I've ordered a few times, and all orders were shipped promptly with really cared for packaging. You can tell they truly value their products and customers. Thank you so much!

Hiuyin L.

Mike is nice! I ordered something and picked up them here twice. He is so friendly and professional. Hope to see him in Ottawa pet expo.